Service delivery
Frequently Asked Questions
Conectys was started in 2004.
We have 2 delivery centres in Europe: one in Bucharest, Romania and one in Ghent, Belgium.
Yes, we can activate numbers for you in close to 120 countries globally. Numbers can be PSTN (regular landlines in a major city), Toll Free Numbers or Premium Rate Numbers.
It depends on the type of service and the complexity. Virtual Assistant can be activated in a matter of hours. Post contract signature to go live date ranges from 1 to 3 months for large projects and high complexity services.
No, in the Call Center area we specialise in Inbound Customer Support and technical Support. We do offer outbound services, but they are Customer Satisfaction Surveys and Market Research Services.
We currently support over 20 languages, including but not limited to: English, Spanish, German, Italian, French, Portuguese, Polish, Russian, Czech, Portuguese, Hebrew, Arabic, Bulgarian, Romanian, Hungarian, Greek, Turkish, Swedish, Norwegian, Finnish, Danish, Dutch, Flemish...
Our most popular pricing method is a per work unit pricing, with a minimum monthly retainer. A work unit can be a call centre minute or can be a deliverable like a researched profile of a company. We can also price per FTE (Full Time Equivalent). In general, Conectys will be open and creative when it comes to pricing structures.
Belgium
Gebroeders
Vandeveldestraat 68
9000 Gent
+32 929 80111
Romania
1 Preciziei
062202 Bucharest
UK +44 203 318 1593
US +1 646 381 1599
Our mission is to make our customers successful by offering innovative combinations of talented multilingual people backed by proven processes and technologies at exceptional value for money.
We succeed through our customer’s success.
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